Privacy Policy

MyResumeIQ (“MyResumeIQ”, “we”, “us”, or “our”) is an AI-powered resume optimization and ATS-analysis platform operated from India and made available to users worldwide. This Privacy Policy applies to all visitors, registered users, and paying subscribers of the platform.

We collect the following categories of information:

• Account information: name, email address, password (hashed), authentication identifiers (e.g., Google OAuth ID).
• Resume content: files you upload (PDF/DOCX/text) and extracted text used for AI analysis.
• Job descriptions: text you paste or upload for benchmarking and optimization.
• AI-generated outputs: ATS scores, keyword analysis, rewritten bullets, optimized resumes.
• Payment information: billing name, address, GSTIN (where applicable). Card and bank details are collected and stored directly by our PCI-DSS compliant payment partners; we do not store full card numbers.
• Usage data: device, browser, IP address, pages visited, referring URLs, timestamps.
• Cookies & local storage: authentication tokens, preferences, and analytics identifiers.

• To provide the core service — extracting resume text, generating ATS scores, keyword suggestions, and optimized resumes.
• To authenticate your account and process subscriptions, renewals and invoices.
• To improve our models, features and reliability using anonymized and aggregated data.
• To send transactional emails (receipts, security alerts) and, with consent, product updates.
• To detect, prevent and investigate fraud, abuse or violations of our Terms.
• To comply with applicable law, court orders, or lawful government requests.

Resume text and job descriptions are sent to third-party AI providers (e.g., OpenAI, Google) for analysis and content generation. These providers process data under their own privacy and security commitments and, contractually, do not train their foundation models on your inputs. AI-generated output is probabilistic and provided “as-is.” See our AI Disclaimer.

Payments are processed by third-party payment providers including Razorpay (India) and Stripe (international). We never see or store your full payment card or bank details. We retain billing metadata (invoice ID, amount, GST fields) for tax, accounting and compliance purposes.

We use first-party and third-party cookies for authentication, preferences, and aggregated analytics. You can disable cookies in your browser, but core features such as login may stop working.

We share information only with:

• Service providers (cloud hosting, AI inference, email, analytics, payments) bound by data-processing agreements.
• Authorities when required by applicable law, regulation, or legal process.
• Acquirers, successors or assignees in the event of a merger, acquisition, financing or sale of assets, with prior notice where required.

We do not sell your personal data.

We retain account, resume and analysis data for as long as your account is active or as required to deliver the service. After account deletion, content is removed from production systems within 30 days, with limited copies in encrypted backups retained for up to 90 days. Billing and tax records are retained for the period mandated by Indian law (typically 7–8 years).

We use industry-standard safeguards — encryption in transit (TLS) and at rest, role-based access controls, audit logging, and regular vulnerability reviews. No method of transmission or storage is 100% secure; you use the service at your own risk.

Subject to applicable law (including India’s DPDP Act, GDPR for EU residents, and CCPA for California residents), you may:

• Access, correct or export your data.
• Request deletion of your account and content.
• Withdraw consent for non-essential processing (e.g., marketing emails).
• Object to certain processing or request restriction.
• Lodge a complaint with your local data protection authority.

To exercise any right, email support@myresumeiq.in. We respond within 30 days.

We operate from India and use globally distributed cloud infrastructure. By using the service you consent to the transfer of your data to, and processing in, jurisdictions outside your country of residence, with appropriate safeguards in place.

MyResumeIQ is not intended for individuals under the age of 16. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Material changes will be notified via email or in-app notice at least 7 days before they take effect. Continued use after the effective date constitutes acceptance.

MyResumeIQ — Privacy Office, India.
Email: support@myresumeiq.in